Refund policy

Customer satisfaction is our priority.

Returns are accepted only if:

• You receive the wrong product.
• The product is damaged during delivery.
• The product is defective.

Requests must be made within 3 days of receiving the parcel.

Due to hygiene reasons, opened or used skincare and haircare products cannot be returned.

For assistance:

WhatsApp: +92 303 8860633

Email: support@folixa.com